Terms and Conditions

MIRA MAR, s.r.o., company registration number: 26165422, with registered office at Mělnická 310, Přívory 277 16,

for the sale of goods through the online shop at www.mira-mar.cz.


 Information you should not overlook:

 ➔ You can choose your payment method and delivery option during the order process.

 ➔ By pressing the Order button with the obligation to pay with us, you enter into a purchase contract for the goods and are obliged to pay us the purchase price.

 ➔ If we state that the goods are in stock, then we undertake to deliver the goods by the time specified in section 9 of these GTC.

 ➔ The consumer customer has the right to withdraw from the purchase contract without giving reasons within 14 days.

 ➔ For more information on complaints and returns, please refer to our complaints policy.

 ➔ The protection of our customers' personal data is very important to us. For information on what personal data we process, why and how, please refer to our personal data processing policy.

 

 WHO ARE WE?

MIRA MAR, s.r.o.,
registered office: Mělnická 310, Přívory 277 16
ID No.: 26165422
Tax ID No.: CZ26165422
company registered in the Commercial Register of the Municipal Court in Prague under No. C 76114 (hereinafter referred to as the "Seller" or "we"),

HOW CAN YOU GET IN TOUCH WITH US?

Where else can you find us: Address for picking up orders and sending back goods.

Telephone: +420 606 712 920 (weekdays 7:00 a.m. - 3:00 p.m.)
E-mail: objednavky@mira-mar.cz

 

WHAT ARE THE OTHER TERMS THAT ARE REPEATED IN OUR GENERAL TERMS AND CONDITIONS?

e-mail address The customer's e-mail address specified in the user account, order or other form;

e-shop our online shop that we run on the website;

contract of sale a commitment containing a number of rights and obligations - between us as the seller and you as the buyer, which we enter into together on the basis of your ordering our goods on our website;

Civil Code Act No. 89/2012 Coll., Civil Code;

entrepreneur a natural person or legal entity that is engaged in a continuous business activity - in its own name, on its own account and for profit; we follow the principle that a customer who provides its VAT number or company details in the order legally acts as an entrepreneur with us;

consumer any natural person who legally acts without any connection with his business activity or independent exercise of his profession;

GTC these general terms and conditions, i.e. the rules that bind us and you when concluding a purchase contract;

Website web address www.mira-mar.cz;

the customer is you, the buyer, whether you are a consumer or a business.

 

  1. WHAT WE NEED TO TELL CONSUMERS BEFORE THEY ENTER INTO A PURCHASE CONTRACT
    1. For a description of our products including their main features, please visit our website.
    2. The prices of goods are inclusive of VAT, including statutory charges.
    3. We do not charge any additional costs for telecommunication facilities (e.g. if you call us on our telephone number, you will only pay your normal telephone call rate).
      1. Seller's authorisations and controlling authorities. The Seller is authorized to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the competent trade authority. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No 634/1992 Coll., on Consumer Protection, as amended.
      2. Illustrative nature of the photographs of the goods. All photographs on the website are for illustrative purposes only.
      3. Goods, price, cost.
    4. Payment options. The specific terms of payment methods and shipping options are described in more detail during the order itself or on our website. We will deliver the goods to you via the carrier you choose from the options we offer.
    5. Order binding. By submitting an order by pressing the "Order with payment obligation" button in our online shop, the customer creates a binding order, which obliges the customer to pay. The customer has the opportunity to review and correct or modify his order before submitting it, as described in more detail in section 7 of these GTC.
    6. Bindingness of the GTC. By submitting your order, you also confirm that you have read these GTC.
    7. Customer's rights from defective performance. The customer's rights under defective performance or warranty and the conditions for exercising them are described in section 12 of these GTC or in our Complaints Procedure.
  2. WHAT DO WE NEED TO TELL CONSUMERS BEFORE THEY ENTER INTO A PURCHASE CONTRACT?
    1. for a contract of sale, from the date of receipt of the goods; or
    2. in the case of a purchase contract with delivery in several pieces/parts, from the date of acceptance of the last delivery of goods; or
    3. in the case of a contract of sale subject to regular repeated deliveries of goods, from the date of acceptance of the first delivery of goods;

       provided that the consumer has the right to withdraw from the purchase contract even before the time specified above in this section of the GTC by notifying us of his intention to withdraw from the purchase contract by any unambiguous statement, for example by completing and sending the withdrawal form or by sending it to our e-mail: objednavky@mira-mar.cz.
    4. the delivery of goods that have been customised and/or created at the customer's request or for the customer;
    5. the delivery of goods whose price depends on fluctuations in the financial markets beyond our control, which may occur during the withdrawal period;
    6. on the delivery of perishable goods and goods which have been irreversibly mixed with other goods after delivery;
    7. the supply of goods in sealed packaging which the consumer has removed from the packaging and which, for health or hygiene reasons, it is not appropriate to return after the consumer has breached it, which also applies to sound or visual recordings and computer programs if the consumer has breached their original packaging;
    8. accommodation, carriage of goods, hire of means of transport, catering or leisure, if the contract is to be performed on a specific date or within a specific period;
    9. for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for their supply;
    10. on the provision of services, if they have been provided in full; in the case of performance for consideration, only if the performance has begun with the consumer's prior express consent before the expiry of the withdrawal period and the entrepreneur has informed the consumer before the conclusion of the contract that the provision of the performance terminates the right to withdraw from the contract;
    11. for urgent repair or maintenance to be carried out at a place designated by the consumer at his express request; however, this shall not apply to the carrying out of repairs other than those requested or the supply of goods other than spare parts necessary for the repair or maintenance;
    12. for the delivery of digital content, unless it has been delivered on a tangible medium and has been delivered with your prior express consent before the expiry of the withdrawal period and we have informed you prior to the conclusion of the purchase contract that in this case you do not have the right to withdraw from the purchase contract.
    13. Right of withdrawal from the purchase contract. The consumer customer has the right to withdraw from the purchase contract without giving reasons (unless otherwise stated) within a period of 14 days, which starts at the latest:
    1. When it is NOT possible to withdraw from the purchase contract. The consumer is not entitled to withdraw from the following contracts:
      1. Obligation of the consumer when withdrawing from the purchase contract. If the consumer withdraws from the purchase contract, he is obliged to send us back the goods acquired on the basis of the purchase contract he has withdrawn from within 14 days from the moment of withdrawal from the purchase contract. The consumer customer is obliged to send back or return the goods complete, i.e. including all supplied accessories, all documentation, clean, undamaged and, as far as possible, including the original packaging, in the condition and value in which they were received.
      2. Reduction in the value of goods. In the event of withdrawal from the purchase contract, the customer is liable for any reduction in the value of the returned goods or returned goods that has occurred as a result of handling the goods in a manner other than that necessary to become familiar with the nature, characteristics and functionality of the goods. In the event that damaged or incomplete goods are returned to us, we will set off our claim for damages against the purchase price you are claiming back. We will always assess the specific case to determine the extent of damage, deterioration of the goods and determine the corresponding reduced value. We will inform you of these steps by email or telephone.
      3. Return address. Send the goods back to the address of the establishment: MIRA MAR s.r.o., Mělnická 310, 277 16 Přívory. The cost of returning the goods in case of withdrawal from the purchase contract shall be borne by the customer at his own expense, unless otherwise agreed. This also applies if the goods by their nature cannot be returned by the usual postal method (especially due to their large size, etc.). In this case, you will bear the direct costs of returning the goods. The specific costs (depending on the dimensions, weight and place of delivery, etc.) can be found on our website.
      4. Returns via a branch of the Postal Service. You can also return properly packed goods at any branch of the Postal Service. The return label will be printed at the branch after reporting our code 93837263. The cost of returning the goods when withdrawing from the purchase contract is borne by the customer and will be deducted from the returned purchase price.
      5. Refund of the purchase price. In the event of withdrawal from the purchase contract within the withdrawal period, we are obliged to return all money to the consumer, using the same payment method as when the money was received or to the account of your choice, within 14 days of withdrawal from the purchase contract. Please note that we are only entitled to refund your money when we receive the returned goods back from you.
      6. Complaints. We provide out-of-court handling of consumer complaints via e-mail objednavky@mira-mar.cz.
      7. Out-of-court dispute resolution. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for out-of-court settlement of consumer disputes arising from a purchase contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the customer under the purchase contract.
      8. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
      9. Review. Reviews can be uploaded directly on our website or via the Heureka website. For information on how these reviews are handled by Heureka, please visit their website. Reviews can be posted by customers who have been verified by us as having actually purchased goods from us. Some reviews from customers who have completed an emailed satisfaction questionnaire are added directly by us to the website. For more information, please visit our website.
      10. False or incomplete reviews. We reserve the right not to publish customer reviews that are untrue, contain inappropriate language or are unrelated to the goods purchased.
      11. Harm caused by incorrect or incomplete information. We disclaim any liability for damage caused by incorrect or incomplete information or advice, in particular in cases where the achievement of a certain result depends on the actions of the addressee or other persons, or on uncontrollable facts or chance.
  3. REGISTRATION, USER ACCOUNT AND LOYALTY SYSTEM
    1. Registration. You can shop with us even without registration. If you choose to register, you will have a better overview of your order history, new order status, etc. You can register as a customer on the website by filling in the registration form. To create a registration, it is necessary to confirm that you have read the contents of these GTC and the personal data processing policy.
    2. Obligation to provide true and correct information. When registering on the shop website and when ordering goods, the customer is obliged to provide correct and truthful information. The customer is obliged to update the information provided in the user account whenever it changes. The information provided by the customer in the user account and when ordering goods is considered correct by the seller.
    3. User account. Using your email address and a chosen secure password, you can access your user interface ("User Account") where you can, among other things, place orders for goods.
    4. User account lockout. The customer is obliged to maintain confidentiality regarding the information necessary to access his/her user account. The customer is not entitled to allow third parties to use the user account. We may block a user account after three (3) unsuccessful login attempts. We do this for security reasons, in particular to prevent misuse of your user account. If your user account is blocked, please contact us at objednavky@mira-mar.cz.
    5. Ability to cancel a user account when not in use. We may cancel a user account, in particular if the customer does not use his/her user account for more than 1 year or if the customer breaches his/her obligations under the purchase agreement as amended by these GTC.
    6. Maintenance required. The Customer acknowledges that the User Account may not be available continuously, especially with respect to necessary maintenance.
    7. Loyalty program. Registered customers can take advantage of our loyalty program. You can find out how our loyalty programme works and how you can join it here.
  4. HOW TO ORDER AND CONCLUDE A PURCHASE CONTRACT
    1. Creating an order. By placing the goods in the shopping cart, selecting the method of transport and payment for the selected goods and filling in the contact and billing information, the customer creates his order on the e-shop.
    2. Product features. The customer is obliged to familiarize himself with the characteristics, type and recommended use of the goods before completing the order. By placing an order, the customer confirms that he/she has read and understands this information.
    3. Order check. Before completing the order, the customer is allowed to check and change the data he has entered in the order.
    4. The process of sending an order. The order is sent by clicking on the "Order with payment obligation" button and the order process is completed. By submitting an order, the customer confirms that he/she has agreed to these General Terms and Conditions and has read our data processing policy.
    5. The truthfulness of the data filled in the order. The information provided in the order is considered correct by the Seller. If during the processing of the order it is found that obviously false or incomplete data has been used, we may refuse the order, of which you will be notified by e-mail. The customer may be held liable for any damage caused by providing deliberately false or incorrect information.
    6. Additional order confirmation by the customer. The Seller is entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the Customer for additional confirmation of the order (for example, by e-mail or telephone) and is also entitled to ask the Customer to clarify the correctness of the selection of the quantity of goods.
    7. When is the purchase contract concluded? The purchase contract is concluded when the "Order with payment obligation" button is pressed.
    8. Confirmation of the order by the seller. The customer who completes the order will receive an automatic confirmation of receipt of the order from us to their email address.
    9. Obligations of the Seller. By concluding the Purchase Contract, we undertake to hand over the purchased goods to you and to enable you to acquire ownership of the goods.
    10. Obligations of the buyer. By entering into the contract of sale you undertake to accept the goods and to pay us the price of the goods.
    11. A copy of the GTC and the withdrawal form. The customer will receive a copy of the concluded purchase contract, i.e. the current version of these GTC to the e-mail address. The consumer customer will also receive a form for withdrawal from the purchase contract within the statutory period.
    12. Means of remote communication. The customer agrees to the use of remote means of communication in concluding the purchase contract. The costs incurred by the customer in using the means of distance communication in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) shall be borne by the customer, and shall not differ from the basic rate.
    13. Telephone order. The customer can also place his order by telephone. A customer who completes an order in this way will receive a confirmation from us of the creation of the order, including the total price for the goods and the costs associated with the packaging and delivery of the goods selected by the customer to the customer's email address provided in the telephone call, together with these GTC, the Complaints Policy, the Personal Data Processing Policy and the withdrawal form. The conclusion of the Purchase Contract shall take place at the moment of delivery of the confirmation of receipt of the order to the customer's e-mail address specified in the order, if the customer has provided us with it. Telephone calls are monitored, of which the customer is informed in advance.
  5. PRICE OF GOODS AND PAYMENT METHODS
    1. online credit card;
    2. fast online payment through your bank;
    3. by bank transfer;
    4. in cash (cash on delivery);
    5. Google Pay;
    6. Apple Pay.


    The customer selects the payment method during the order process. For more information on payment methods, please visit our website here



    1. Price. All prices of goods are in Czech crowns (CZK) and are inclusive of VAT. The price of goods is valid for the period of time it is displayed on the e-shop website. The Seller may, in addition, conclude a purchase contract with some customers on individually negotiated terms.
    2. Payment method. You may pay us the price of the goods and any costs associated with the delivery of the goods under the Purchase Agreement by the methods specified in the second step of the order (Shipping and Payment), namely:
    3. Deposit on the price of the goods. We may require the customer to make a deposit or other similar payment.
    4. Packing and shipping costs. On the website of our e-shop (Shipping and Payment) you can also find information about the costs associated with packaging and delivery of goods. The amount of the costs associated with packing and delivery will depend mainly on the chosen carrier and the place where the goods will be delivered. Orders with a minimum total price listed on our website will be delivered free of charge.
    5. Price for delivery of goods. Together with the purchase price, the customer is also obliged to pay us any costs associated with the packaging and delivery of the goods and any surcharge for the chosen payment method. Unless expressly stated otherwise, the purchase price shall also include the costs associated with the delivery of the goods. Before the binding completion of the order, the customer will be informed of the final price including the costs of packaging and shipping.
    6. Discounts on the price of goods. Any discounts on the price of goods provided by us to customers cannot be combined with each other.
    7. The unrealistic price of the goods. In case of displaying an unrealistic price of 0 CZK (in words: zero Czech crowns) or displaying a highly non-marketable price, where a non-marketable price is considered to be a price that is below our purchase price, we reserve the right to remove this item from the order.The customer will be informed of this fact at the following e-mail address.
    8. Form of invoice. We agree that invoices will be sent electronically to the following e-mail address.
    9. Gift vouchers. We offer you the opportunity to purchase gift vouchers worth 500 CZK, 1,000 CZK and 1,500 CZK or any other value that we will offer on the e-shop. Each voucher has its own unique code and will be sent to your e-mail after payment of the purchase price. It is always possible to use only the full amount of the voucher, not to use it in parts. The voucher has a validity period marked on the gift voucher itself, this period will be a minimum of 3 months from the date of purchase. To redeem the gift voucher on the website, you must fill in the field in the "basket" section, where you will enter the unique gift voucher code. The value of the gift voucher is deducted from the total price of your purchase in the basket.  Please note that the voucher code will be sent to you electronically. Please take extra care with its further handling. Forgery or alteration of the voucher is not permitted. Forgery may also be a criminal offence. It is not possible to withdraw from the purchase contract if the gift voucher has already been used.
    10. Win a gift voucher in our competition. If a user of our website, a registered user or our customer participates in a competition organised by us, personal data will be processed in accordance with our data processing policy. The terms and conditions of a gift voucher won in a competition may differ from our normal gift vouchers as described in the previous section of these GTC. In particular as regards the length of validity. The terms and conditions of use of the gift voucher will be indicated on the gift voucher. In the event that you withdraw from the purchase contract paid for with this winning gift voucher, we reserve the right to refund the purchase price up to the amount of the winning gift voucher, with at least the same period of validity as the original gift voucher.
  6. EVERYTHING YOU SHOULD KNOW ABOUT DELIVERY
    1. Delivery time. If the goods are stated to be in stock, we generally dispatch the goods with a delivery time of 5 working days from receipt of the order, while we undertake to deliver the goods within a maximum of thirty (30) days from the time of conclusion of the purchase contract. Occasionally, we may run out of goods marked "in stock" within a short period of time. Should the situation arise that the goods are out of stock and we are unable to deliver the goods ordered by you within the time specified, then we will contact you to agree on the next course of action. Despite the stated delivery time, we always try to prepare and deliver the order to the customer as soon as possible.
    2. Method of transport, personal collection. The customer has the choice of selecting to have the goods shipped to any address via our contracted carrier at the shipping price that is quoted during the order process.
    3. Receipt of goods. When goods are transported by us to the customer, the goods are handed over to the customer at the point of handover (usually the first door/gate/gate at the delivery point designated by the customer). It is at the moment of receipt of the goods by the customer that the risk of damage and accidental deterioration of the purchased goods passes to the customer. In the case of personal collection by the customer, the goods shall be deemed to have been delivered at the moment of collection by the customer or another person designated by the customer.
    4. Cost of special mode of transport. In the event that the mode of transport is agreed upon by special request of the customer, the customer bears the risk and any additional costs associated with this mode of transport.
    5. Re-delivery and associated costs. In the event that, for reasons on the customer's side, it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the customer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery. The customer shall be informed of the amount of these costs and the method of payment in transactional e-mails and sms sent to the customer's e-mail address and telephone number, with a deadline of 5 days from the receipt of the request.
    6. Damage that may be incurred by the seller by not taking delivery of the goods. If the customer-consumer does not take over the goods when they are delivered by the carrier, the goods are subsequently returned to the seller and at the same time the customer-consumer does not withdraw from the purchase contract within 14 days of the unsuccessful delivery of the goods, the seller is entitled to claim from the customer the costs charged by the carrier for the delivery of the goods back to the seller. This cost constitutes damage to the seller which has been caused by the breach of the customer's legal obligations within the meaning of Section 2913(1) of the Civil Code. The Seller is also entitled to charge a storage fee of CZK 200 (in words: two hundred Czech crowns) and the Seller is also entitled to withdraw from the purchase contract.
    7. Failure to accept goods in relation to the entrepreneur. If the business customer does not take delivery of the goods when they are delivered by the carrier and the goods are subsequently returned to us as the seller, we are entitled to claim from the business customer the costs charged by the carrier for delivery of the goods back to our address. This cost constitutes damage for the seller which has been caused by the breach of the legal obligations of the customer entrepreneur within the meaning of Section 2913 (1) of the Civil Code. The Seller is also entitled to charge a storage fee of CZK 200 (in words: two hundred Czech crowns) and is also entitled to withdraw from the purchase contract.
    8. Possibility of offsetting claims. We are entitled to unilaterally set off the claim for payment of the costs of storage of the goods and the claim for compensation for damages for breach of the customer's legal obligations under this part of the GTC against the customer's claim for refund of the purchase price in accordance with § 2913 of the Civil Code.
    9. Customer's obligation upon receipt of goods. The customer is obliged to inspect the goods upon receipt and to ascertain their characteristics (in particular whether the customer has received the correct type of goods, whether the goods have the agreed quality, whether the goods in their packaging contain everything that according to the instructions should contain). In case of visible damage to the consignment by the carrier, the customer is obliged not to accept such consignment from the carrier at all. We shall not be liable for any damage caused by the carrier or late delivery of the goods, whatever the reason for the delay.
  7. RETENTION OF TITLE
    1. Full payment of the purchase price. We reserve title to the goods for our customers until full payment of the purchase price according to the respective purchase contract. This means that if you do not pay the purchase price, you do not become the owner of the goods.
    2. Reservation to business customers. For business customers, we reserve ownership of the goods until all claims we have against them have been paid. The customer must handle the goods subject to retention of title with due care and insure them sufficiently, at their expense, for the value of new goods in the event of damage.
  8. WITHDRAWAL FROM THE PURCHASE CONTRACT
    1. Consumer's right to withdraw from the purchase contract. The consumer's right to withdraw from the purchase contract shall be governed by the provisions set out in Section 5 of these GTC.
    2. The entrepreneur's right to withdraw from the purchase contract. Business customers have the right to withdraw from the purchase contract as allowed by the relevant legislation. A business customer does not have the right to withdraw from the purchase contract without giving a reason within 14 days, this right belongs only to the consumer. If the business customer returns the goods to us and there is no complaint of defects in accordance with the Civil Code, we inform the business customer that we may charge him for the storage costs of these goods in accordance with section 9 of these GTC and we will also invite the business customer to take back these goods.
    3. Unpaid purchase price. If the customer has not paid the purchase price properly and on time, we may withdraw from the purchase contract if the purchase price is not paid within 3 working days of the conclusion of the purchase contract.
    4. Procedure when stocks are sold out. We are entitled to withdraw from the purchase contract due to the stock out of goods or due to the unavailability of the ordered goods.
    5. Withdrawal from the contract in case of non-acceptance of the shipment. Furthermore, we may withdraw from the purchase contract, in particular if the customer has repeatedly failed to take delivery of the goods he was asked to take delivery of (sent to the customer's e-mail address), even though the goods have been paid for by the customer. In this case, we will send you back the purchase price paid in cash, less the delivery costs according to section 9.5 of these GTC and the storage costs for these goods according to section 9 of these GTC.
    6. A gift. If the customer receives a gift together with the goods and subsequently withdraws from the purchase contract with us, even partially, he is obliged to return the gift to us. The customer can choose the gift from the various products we currently offer on our e-shop. As a rule, this may be a purchase linked to a minimum value of a by-pass or other offers from us. The gift contract between us and the customer is therefore concluded with the so-called resolutive condition that if the customer withdraws from the purchase contract, even partially, the gift contract regarding such gift will cease to be effective.
  9. WHAT IF THE GOODS ARE DEFECTIVE
    1. Reference to the Civil Code. The rights and obligations of the contracting parties with regard to rights arising from defective performance are governed by the relevant generally binding legal provisions (in particular Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code).
    2. Reference to the Complaints Procedure. Further rights and obligations of the parties relating to our liability for defects in the goods are set out in our Complaints Procedure.
  10. DATA PROTECTION
    1. Personal Data Processing Policy. The protection of our customers' personal data is very important to us. The rules for handling personal data and the rules for sending commercial communications are regulated in our personal data processing policy.
    2. Cookies. We use so-called cookies, which can be stored on the end device (either by consent or to protect our legitimate interests). The customer can set their preferences directly on our website, where they can find information about the use of cookies.
  11. HIGHER POWER
    1. What is a higher power. For the purposes of these GTC, force majeure is any event independent of the Seller's will which prevents the Seller from fulfilling its obligations and which could not have been foreseen or its consequences averted or overcome. Force majeure includes, but is not limited to, natural disaster, fire, explosion, flood, earthquake, terrorist attack, war, strike or other events (including situations caused by the spread of COVID-19 disease) beyond the control of the parties.
    2. Exclusion of liability of the seller. During the period of force majeure, the Seller shall not be liable for non-performance of its obligations under the Purchase Contract, and consequently these GTC.
  12. WHAT YOU SHOULD KNOW AT THE END
    1. What law governs our legal relationship? The legal relationship between us will be governed by the law of the Czech Republic, in particular the Civil Code. This also applies if there is an international element. However, we are aware that the consumer cannot be deprived of the protection afforded by the provisions of the law of the country of his habitual residence by this choice.
    2. Commitment to respect consumer rights. In the event of any unintentional conflict between the provisions of these GTC and statutory provisions for the protection of consumers, these provisions shall prevail and the Seller undertakes to comply with them.
    3. Invalid or ineffective provisions of the GTC. If any provision of the GTC is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
    4. Exclusion of the Vienna Convention. The Parties agree to expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods (United Nations Convention on Contracts for the International Sale of Goods, or the Vienna Convention), in accordance with Article 6 of that Convention.
    5. Disputes and jurisdiction. The Parties further agree that the courts of the Czech Republic for the district of the capital city of Prague shall always have local and subject matter jurisdiction to resolve any disputes arising from the Purchase Agreement where an international element is present. This is without prejudice to the rights of consumers under special legislation. The contractual language shall be Czech.
    6. Archiving the purchase contract. The Purchase Agreement as amended by the GTC is archived by us in electronic form and is not accessible to third parties.
    7. Withdrawal form. The withdrawal form is an integral part of these GTC.
    8. If we negotiate different terms of the purchase contract. The provisions of the GTC are an integral part of the purchase contract. Provisions deviating from the GTC may be agreed in the purchase contract. The deviating provisions in the purchase contract take precedence over the provisions of the GTC.
    9. Necessity of acceptance of the GTC for the conclusion of the purchase contract. Acceptance of these GTC is voluntary, but is necessary for the creation of a user account or order by the customer.
    10. Validity of the GTC. These GTC are valid from 1.2.2024 and cancel the validity of the previous terms and conditions.